Payment

We accept bank transfer (SEPA) and all major cryptocurrencies.

  1. Place your order and choose “Bank transfer (SEPA) or cryptocurrency” at checkout.
  2. Our bank details are shown on the order confirmation page and sent to your email straight away.
  3. Transfer the total and include your order number in the payment reference. SEPA transfers within the EU usually arrive within 1 business day. To pay by crypto, simply reply to the order email.
  4. As soon as the payment is received, we ship your order and send you a tracking number.

Shipping & Delivery

Free shipping on all orders over €100. Orders below €100 ship worldwide for a flat €8.

Once your order has been dispatched, you will receive a tracking number so you can follow the shipment and check its delivery status.

Estimated delivery times:

Please note that these delivery times are estimates only. Postal services, customs procedures, public holidays, strikes, and other circumstances outside our control may occasionally cause delays.

Lost or Unclaimed Shipments

If a shipment is confirmed as lost during transit, we will take responsibility and provide an appropriate refund.

However, we cannot accept responsibility when an order is returned or lost because the customer provided an incorrect or incomplete delivery address, failed to collect the parcel, or did not respond to a delivery or collection notice.

When delivery cannot be completed, postal services will normally leave a notification and hold the parcel at a local collection point for a limited period. It is the customer’s responsibility to collect the shipment within the period specified by the carrier.

Customs, Import & Legal Responsibility

Laws and import requirements vary between countries and may change over time. We cannot guarantee the legal or customs status of every product in every destination.

Before placing an order, customers are responsible for checking the applicable laws, import requirements, customs regulations, and any restrictions that may apply in their country or region.

International shipments outside the European Union may be subject to customs duties, import taxes, handling charges, or other fees imposed by local authorities. Any such charges are the responsibility of the recipient.

Certain jurisdictions regulate or restrict Amanita species or products containing them. To our knowledge, Amanita mushrooms are regulated, prohibited or require a special import permit in the following destinations:

This list may not be complete and laws change over time. Customers should always verify the current rules applicable to their destination before ordering. Small parcels shipped outside the EU usually clear customs without duties; larger orders may be subject to import duties and taxes.

Returns

Due to the nature of the products we sell, we generally cannot accept returns once an order has been dispatched.

If your order arrives damaged, contains an incorrect item, or you experience another issue with your shipment, please contact us with your order details so that we can review the situation and determine an appropriate solution.